Term Of Service

Welcome to Knockbase

Terms of Service

Last updated: April 28, 2025

Knockbase (“Company,” “we,” “us,” or “our”) provides a canvassing software service (“Service”) to its users (“Customer,” “you,” or “your”). These Terms of Service (“Terms”) govern your access to and use of the Service. By creating an account or using the Service, you agree to these Terms. If you do not agree, you may not use the Service.

1. Accounts and Registration

• Account Responsibility: To use the Service, you must register and create an account. Each account is for a single Customer or organization. You agree to provide accurate and complete information during registration and to update it as necessary. You are responsible for all activities that occur under your account, including any usernames and passwords.
  
  
• Security: You must keep your login credentials confidential. Each authorized User must have a unique username and password; credentials may not be shared or used by more than one person. Notify us immediately if you suspect any unauthorized use of your account. We reserve the right to suspend any account that is compromised or used without permission.
  
  
• Eligibility: You represent that you are at least the age of majority in your jurisdiction and have full power to enter into these Terms.
  
  

2. Service License

• Grant of License: Subject to these Terms and payment of all applicable fees, Knockbase grants you a non-exclusive, non-transferable, revocable right to access and use the Service and related documentation during the subscription term. This license is limited to your internal business use.
  
  
• User Conduct: You agree to use the Service only in compliance with these Terms and all applicable laws. You will not use the Service for any illegal purpose or in violation of any third-party rights, including privacy or intellectual property rights. You will ensure that all data you process with the Service (“Customer Data”) is accurate and lawfully obtained.
  
  
• Prohibited Use: You will not (and will ensure your Users will not) do any of the following: reverse engineer or decompile the Service; disable or bypass any security features; use the Service to distribute malware or infringing content; violate any applicable laws; or otherwise misuse the Service. Any use of the Service that threatens its security, integrity, or availability may lead to suspension of your account.
  
  
  

3. Third-Party Integrations

• Supported Integrations: The Service may integrate with third-party websites, applications, or platforms to provide additional functionality. These integrations are provided “as is” and are governed by their own terms and privacy policies.
  
  
• Data Sharing for Integrations: You may enable integrations, in which case you instruct Knockbase to share your Customer Data with third-party providers in order to facilitate the integration. By doing so, you grant us permission to allow such third parties to access your data and information about your use of those third parties as needed for interoperability.
  
  
• No Endorsement: Knockbase does not endorse or assume responsibility for any third-party service or content. You acknowledge that Knockbase has no control over third-party features, and Knockbase is not liable for your use of, or your agreement with, any third-party software. You are solely responsible for reviewing and complying with the terms of any third-party products or services you use with the Service.
  
  

4. AI and Automation Features

• AI/ML Enhancements: The Service may offer features that use artificial intelligence, machine learning, or automated processing to improve efficiency and user experience. Such features are intended to augment the Service (for example, automating repetitive tasks, analyzing canvassing data, or generating reports). You consent to the use of automated processing of your data as part of these features.
  
  
• Limitations: Automated features are provided for convenience and do not constitute professional or legal advice. We do not guarantee the accuracy or suitability of AI-generated outputs. You should review all automated outputs. For any decisions based on automated analysis, customers remain responsible for their accuracy and compliance with applicable laws.
  
  
• Compliance: To the extent automated processing involves personal data of EU individuals, you have rights under the GDPR regarding automated decision-making (including profiling). We will provide meaningful information about any automated processing affecting you. If you are subject to EU law and do not consent to fully automated decision-making, please contact us to request human review of any automated outcome.
  
  

5. Customer Data and Privacy

• Ownership: As between the parties, you retain all right, title, and interest in and to the Customer Data (including any personal data collected via the Service). We acquire no rights in your data except for the limited license needed to perform the Service.
  
  
• Processing: We will treat your Customer Data as confidential and will process it only to provide the Service and as directed by you (for example, to enable integrations). Our handling of personal data is governed by our Privacy Policy (below), which explains how we collect, use, and share information.
  
  
• Confidentiality: Each party will keep confidential all information disclosed by the other that is designated as confidential or that reasonably should be understood as confidential. We will not disclose your confidential information except as necessary to provide the Service, enforce these Terms, or comply with law (including law enforcement requests) or as agreed to in writing.
  
  

6. Term and Termination

• Term: These Terms remain in effect until all subscriptions have expired or are terminated. Subscriptions automatically renew at the end of each term unless cancelled according to the plan’s terms.
  
  
• Termination by Customer: You may terminate your subscription at any time by providing notice before the next billing date. Termination is effective at the end of the current billing period. You will not receive any refund for fees already paid for the current term.
  
  
• Termination by Company: We may suspend or terminate your access immediately if you breach these Terms, do not pay fees when due, or use the Service in a way that could harm Knockbase or other users (for example, by violating laws or injecting harmful code).
  
  
• Effect of Termination: Upon termination or expiration of the subscription, Knockbase will stop providing the Service. All licenses granted to you will terminate. You must cease all use of the Service. We may delete your Customer Data after termination, except as required by law or as set forth in our Data Retention policy. We will not return or transfer Customer Data after termination unless otherwise agreed.
  
  

7. Warranty Disclaimers 

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” KNOCKBASE AND ITS AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. KNOCKBASE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. KNOCKBASE MAKES NO WARRANTY REGARDING THE ACCURACY OR COMPLETENESS OF ANY CONTENT OR DATA PROVIDED. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL KNOCKBASE OR ITS AFFILIATES OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS, DATA, BUSINESS OR GOODWILL) ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. KNOCKBASE’S AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT OF FEES PAID BY YOU TO KNOCKBASE IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

9. Indemnification

• By You: You agree to defend, indemnify and hold harmless Knockbase and its officers, directors and employees from any claim, demand or damage (including reasonable attorneys’ fees) arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights (including intellectual property or privacy rights) in connection with the Service.
  
  
• By Knockbase: Knockbase will defend and indemnify you against any third-party claim that the Service, as provided by Knockbase, infringes U.S. patents or copyrights, provided that you promptly notify us of the claim and allow us to control the defense. We will not indemnify you for claims arising from your misuse or modification of the Service or from Customer Data.
  
  

10. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict of law principles.

11. General Provisions

• Entire Agreement: These Terms (and any documents incorporated herein, including the Privacy Policy) constitute the entire agreement between you and Knockbase regarding the Service, superseding any prior agreements.
  
  
• Modifications: We may update these Terms from time to time. If material changes are made, we will notify you by posting an updated version on our website or via email. Continued use of the Service after such changes signifies acceptance. You may decline changes by stopping use of the Service before they take effect.
  
  
• Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
  
  
• Assignment: You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms in connection with a merger or sale of assets.
  
  
• Notices: Notices to Knockbase should be sent to our contact address. Notices to you may be delivered via the email address on file.

12. International Use

While our Services are primarily intended for users in the United States, we welcome users from other countries. You are responsible for complying

with local laws and regulations when accessing the Services from outside the U.S.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Rooferbase

19324 Palmview St

Orlando, Florida 32833, USA

📞 Phone: 1-888-678-6227

📧 Email: sales@knockbase.com

🌐 Website: https://www.knockbase.com/